mpo yes Casino & Sportsbook Data Care

This page describes what we collect when you use mpo yes and how we keep that data protected. We at mpo yes collect personal information—your email, identity documents, payment details, and gameplay history—to verify your account, process transactions, comply with applicable law, and improve our service. We use encrypted connections and secure storage to protect your data from unauthorized access.

Our data practices reflect our commitment to transparency. We do not sell your personal information to third parties. We do not share your gameplay history with advertisers. We retain your data only as long as necessary to serve you and meet legal obligations. This policy explains what we collect, how we use it, who may access it, and what rights you have.

If you have questions about our data practices or wish to exercise your rights (such as requesting a copy of your data or asking us to delete it), contact our support team via live chat or email. We respond to data requests within standard business windows.

What data we collect on mpo yes

We at mpo yes collect several categories of information when you create an account and use our platform. Your identity information includes your name, date of birth, email address, phone number, and government-issued ID (national ID or passport). We collect this during account opening and verification.

Your payment information includes the payment method you choose (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details for mobile banking, local payment, online payment, e-wallet), your transaction history, and deposit and withdrawal records. We do not store your full payment card or bank account numbers; we retain only the last four digits and payment method type for your reference.

Your gameplay data includes the games you play (live-dealer tables, sportsbook bets, slot games), your bets, outcomes, and account balance. We log this data to settle disputes, detect fraud, and comply with applicable regulations. Your IP address and device information (browser type, operating system) are also recorded for security purposes.

Identity data

Name, date of birth, email, phone, government ID. Collected during account opening and KYC verification.

Payment data

Payment method, transaction history, deposit and withdrawal records. Last four digits of payment instruments retained.

Gameplay data

Games played, bets placed, outcomes, account balance, session timestamps. Logged for settlement and fraud detection.

Technical data

IP address, device type, browser, operating system. Recorded for security and platform optimization.

How we use your data on mpo yes

We at mpo yes use your data for several purposes. First, we verify your identity and conduct Know Your Customer (KYC) checks to confirm you are eligible to use our platform and to comply with anti-money-laundering regulations. Second, we process your deposits and withdrawals, which requires us to hold your payment information and transaction history.

Third, we use your gameplay data to settle bets, resolve disputes, and detect fraud or collusion. If you dispute a game outcome on mpo yes, we review your account logs and (for live-dealer games) the broadcast recording to investigate. Fourth, we use your data to improve our platform—analyzing which games are popular, which payment methods are most used, and where we can enhance our service.

Fifth, we may use your email address to send you account notifications (such as login alerts, withdrawal confirmations, or account security updates). We do not send marketing emails unless you have opted in. You can manage your email preferences in your account settings on mpo yes at any time.

Who has access to your data on mpo yes

We at mpo yes limit access to your personal data to employees and contractors who need it to serve you. Our customer support team accesses your account information to help with login issues, payment questions, or dispute resolution. Our compliance team accesses your identity and payment data to verify your account and detect fraud.

We may share your data with third-party service providers who process data on our behalf—such as payment processors (to settle your deposits and withdrawals), identity verification vendors (to conduct KYC checks), and cloud hosting providers (to store your data securely). These vendors are contractually bound to protect your data and use it only for the purposes we specify.

We may disclose your data to law enforcement or regulatory authorities if required by applicable law or court order. We will notify you of such disclosure unless we are legally prohibited from doing so.

We at mpo yes do not sell your personal information. We do not share your gameplay history with advertisers. Your data is protected by encryption and access controls, and retained only as long as necessary.

Data retention and deletion on mpo yes

We at mpo yes retain your personal data for as long as your account is active and for a period afterward to comply with legal obligations (typically 5–7 years for financial records). Once this retention period expires, we delete or anonymize your data. If you close your account on mpo yes, we retain your data for the same legal retention period but do not use it for any purpose other than compliance.

If you wish to request deletion of your data before the standard retention period expires, contact our support team. We will evaluate your request and delete data where legally permissible. However, we may retain certain data (such as transaction records) if required by applicable law or to resolve outstanding disputes.

Cookies and tracking on mpo yes

We at mpo yes use cookies and similar tracking technologies to remember your login session, store your preferences, and analyze how you use our platform. Essential cookies are necessary for mpo yes to function (such as session cookies that keep you logged in). Analytics cookies help us understand which games are popular and where we can improve our service.

You can control cookies through your browser settings. If you disable cookies, some features of mpo yes may not work properly. We do not use cookies to track you across other websites or to build a profile of your browsing habits outside mpo yes.

Data transfers and international storage on mpo yes

We at mpo yes may store your data on servers located outside your jurisdiction (for example, in other Southeast Asian countries or internationally). When we transfer your data internationally, we use encryption and contractual safeguards to protect it. By using mpo yes, you consent to the transfer and storage of your data outside your home jurisdiction.

Your rights regarding your data on mpo yes

You have the right to request a copy of the personal data we hold about you. You can access much of this information directly in your mpo yes account dashboard (such as your transaction history and account settings). To request a complete data export, contact our support team.

You have the right to request correction of inaccurate data. If your name, email, or other information is incorrect in your mpo yes account, update it in your account settings or contact our support team.

You have the right to request deletion of your data, subject to legal retention obligations. You have the right to object to certain uses of your data (such as marketing emails). You can manage these preferences in your account settings on mpo yes or by contacting our support team.

Security measures on mpo yes

We at mpo yes use industry-standard security measures to protect your data. All connections between your device and our servers are encrypted using TLS 1.2 or higher. Your password is hashed and salted before storage, so we cannot see your actual password. Your payment information is stored in secure, access-controlled databases.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We train our staff on data protection and require them to sign confidentiality agreements. However, no security system is completely immune to attack. If we discover a data breach affecting mpo yes, we will notify affected users and relevant authorities as required by law.

Contact us about your data on mpo yes

If you have questions about our data practices, wish to exercise your rights, or believe your data has been misused, contact our support team. We are available via live chat and email during business hours. Our support team speaks English and Indonesian and can assist you in either language.

We at mpo yes are committed to protecting your privacy and responding to your concerns promptly. If you are not satisfied with our response, you may lodge a complaint with the data protection authority in your jurisdiction.